Travel organisation Djoser stands for “the other way to travel”. But what do customers think about its adventurous group travel packages all over the world? To get the answer to this question, Djoser holds online customer satisfaction surveys using SyncForce SurveyWorld. For each destination, the survey shows customers’ experiences of their tours, which gives Djoser the information it needs to improve both its travel range and the content of the programmes.
Customer Interaction Management